Exciting New Updates!

In today's release, we have updated and improved many new features. This blog will cover our three biggest updates.  Stay tuned on our next update coming soon with our new training roster and homework updates.  This will be released when it is finished being tested!

Multi-Messaging Updates

With this new update you are now able to send multiple messages at the same time.  You can do this in two areas: the Arrival Report, and in the Reservation Browser.  We are working on developing a more in depth "Email Marketing" feature that will be released when finished.  These messaging features are integrated with our messaging platform and can use templates and attachments but not branded marketing which is what we are working on adding.

Messaging In The Arrival Report

Messaging in this report is particularly useful when you want to contact all of your customers scheduled to come in on a certain day.  An example would be "my groomer is sick and I need to message all of my grooming customers tomorrow to let them know they need to be rescheduled".

To access this report go to the overview screen and click "Reports" -> "Arrival Report"

You can select which date you want to see in the date selector at the top of the page.  You can use the red toggle button on the top right corner of the screen to switch between services scheduled to arrive on that day.  See the video below for detailed instructions of how to send messages within this report:

Messaging In The Reservation Browser

Messaging within the Reservation Browser is possible by going to the overview screen and clicking "Reservations".  Within the Reservation Browser you can sort and filter by clicking the tabs or the sorting headers on the op of the columns.  See video below for detailed instructions on how to send multiple messages in the Reservation Browser:

Taxable Income Report

We added a new report in our "Sales Report" section.  This can be accessed by clicking "Manager" -> "Reports"-> "Sales" -> "Taxable Income".  This report will allow you to select a date range and will show you all of your taxable income for that period and how much tax was collected for that date range.  Your collected tax amount will match your total tax collected in the Sales and Income Overview report in the top summary section.  For detailed information regarding the new Taxable Income Report see the video below:

Deposit And Prepay Tip Prompt Setting Update

We have added some new settings regarding prompting your customers for tips when they are paying a deposit or prepaying for a reservation.  You can update these preferences by clicking "Settings" -> "Payment".  See the video below for detailed instructions on how to use these new setting updates:

A big thank you to all of our customers for the continuous feedback.  We have many new features we are currently working on.  We slightly changed the way we release bug fixes and small new features allowing us to release those to you faster.

Please let us know if you have any questions or need anything at all!

- Paw Partner Support