New Split Payments Update

We are so excited to get a long awaited update for accepting split payments from customers.  With our new Split Payment option at checkout you can easily accept different payments at the same time whether it be partial cash and partial card or multiple cards.  You can also do as many split payments at one checkout that you would like.

To use this new feature, at checkout, select "Split Payment".  You will see a window pop up asking how much you would like to make the initial payment for.  Input the amount for the first payment, and then the payment type and process the payment.  After the payment is complete, you will be redirected back to checkout with the remaining amount due.  From here, you can take the second payment and if you are splitting for a third time, select "Split Payment" again and repeat the previous steps.  If you are only taking two payment types, just complete the payment and on the receipt you will see the different payments that make up the total collected.

Please see the video below for how to use this feature!

Family Check In

We are excited to add another long awaited and much requested feature: the ability to check multiple pets from the same family in at the same time.  When checking in a pet, you will now see an option at the top called "Family Check In". Selecting this will bring up all pets from the same family checking in today.  At the top you have the different tabs of the different pets.  You can unselect any pets not arriving at the same time.  You can work through each tab as normal and then check all of them in at the same time.  Using this feature you can check in up to 10 pets from the same family at one time!  See the video below for more information on how to use this feature.

New "Owner Tags"

We added the ability to create owner tags the same as our pet tagging feature.  Note that customers are NOT able to see tags you create.  To access and add owner tags, click into the owner card and click the "tag" tab.  The tags have both the circle tags and square tags and work the exact same as our pet tagging feature.  See the video below for more information on this feature.

Create Follow Up Groom Reservations Faster!

When checking out a groom customer, on the view receipt screen we added a "create follow up reservation" button.  This will allow you to choose the date (or how many weeks out) for the next appointment and will bring you right to the groomers calendar on that day.  Clicking into that calendar will bring up the pet that you have just checked out to auto make that next reservation.  This should make creating follow up groom reservations much faster!  See the video below for more information on this feature!

New Accelerated Payouts For Paw Payments

Our new credit card processing feature in Paw Partner now has accelerated payouts.  This means for no extra money you are now able to get your money faster!  Note that with this new feature, payment "batches" can comprise of transactions that span over 2 days.  In this new feature, transactions from 5:01 PM PST through 4:59 PM PST the next day will all be batched together into one batch to be deposited.  Our standard payout takes a day longer to get to your bank but does all transactions from the same day into one batch.  Below is the payment schedule for the new accelerated payout feature.  If you are on Paw Payments and would like to switch over to the new accelerated payouts or if you would like to sign up for Paw Payment Cred Card Processing please contact us at Pawpayments@pawpartner.com

We have many more smaller updates so please check out our "Updates" section.  Thank you to our amazing customers for all the feedback.  If you have any questions, please reach out to us at support@pawpartner.com